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Call us on 01582 415015 or

e-mail interpreting@lutonits.org.uk

Luton Interpreting & Translation Service

Services

Luton’s Interpreting & Translation Service (LITS) offers a complete service, including:

Interpreting (face-to-face) 

All our interpreters follow a strict code of ethics covering their professional conduct, which includes a commitment to impartiality and confidentiality. They are linguistically skilled in their spoken language and English. Our interpreters hold various qualifications such as the Diploma in Public Service Interpreting (DPSI), some are on the National Register for Public Service Interpreters (NRPSI) and some have passed the Metropolitan Police Test. They have all been cleared by the Criminal Records Bureau (CRB checked).

Our interpreters are available to work with professionals from various fields for example Social Care, Housing, Trading Standards, Fraud & Investigations, Courts and Solicitors (LAA rates available), Job Centres, Immigration and Asylum, Schools & Colleges, Hospitals and many others.

Please Note: The use of untrained staff, family members or friends as interpreters will not result in reliable, accurate and unbiased communication. Clients might be inclined not to reveal confidential information in the presence of friends or family members, particularly children.

Telephone interpreting 

For telephone interpreting, our interpreters are available to:

  • Arrange or cancel client appointments on your behalf;
  • Pass on a brief message to your client; and
  • Establish, in the first instance, what help your client may need.

British Sign Language (BSL) interpreting 

All our BSL interpreters are qualified and skilled professionals with many years of experience, they have all completed an approved BSL interpreting training. They are all CRB checked and adhere to the Code of Conduct for interpreters, which includes impartiality and confidentiality.
 
Please note there are not many qualified BSL interpreters locally and therefore they do get booked up quickly, so please give us as much notice as you can. 
 
For further information on BSL interpreting service please contact us.
 

Translations / Typesetting / Transcriptions 

These services are available in all languages; written translations in community languages can widen access to your service(s). 

We provide translations for correspondence, forms, leaflets, posters, reports and all other types of documents. In addition, we offer multilingual typesetting services (essential for translated posters, magazines, brochures etc.). We also offer a transcription service, this is where a multilingual audio file is translated and then transcribed in the requested format.  Timescales will vary depending on the length and complexity of the translation. A free quotation is available for all translation requests.

We also arrange translations of documents including all official documents from most community languages into English for example for marriage certificates, birth certificates, passports, educational certificates, etc. To arrange a translation or for further information (including charges), please contact us.

Languages and dialects available 


Albanian

Farsi

Kurdish

Romanian

Tamil

Arabic

French

Lingala*

Russian

Thai*

Armenian*

Ga*

Lithuanian

Serbo-Croat

Tigrinia*

Azerbaijani*

German

Mandarin

Shona*

Twi*

Bengali

Gujarati

Ndebele*

Somali

Turkish

Bulgarian

Hakka*

Pahari

Spanish

Urdu

Cantonese

Hindi

Polish

Swahili*

Ukranian*

Czech*

Hungarian

Portuguese

Sylheti

Yoruba*

Dari

Italian

Punjabi

Tagalog*

B S L

 

If a language you require is not listed, please contact us as we are always adding new languages.  In rare cases where we are unable to provide a language directly, then we will endeavour to fulfil your request from a reliable external source (those indicated by a '*' above have been provided recently from an external source).  


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